Privacy policy

Privacy Policy

This Privacy Policy describes how www.casaovabrand.com (the “Site”, “we”, “us” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”).

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process purchases. We may also collect additional information if you contact us directly.

For the purposes of this Policy, “Personal Information” means any information that identifies or can reasonably be linked to an identifiable individual.

1. Device Information

Examples of Personal Information collected:
Web browser version, IP address, time zone, cookie identifiers, pages or products viewed, search terms, and interaction data.

Purpose of collection:
To ensure the Site functions correctly, improve performance, analyze usage patterns, and enhance user experience.

Source of collection:
Automatically collected through cookies, log files, pixels, tags, or similar technologies when you access the Site.

Disclosure:
Shared with our e-commerce platform provider Shopify for operational and analytical purposes.

2. Order Information

Examples of Personal Information collected:
Name, billing and shipping address, payment information, email address, and phone number.

Purpose of collection:
To process and fulfill orders, manage payments, arrange shipping, provide order confirmations and customer support, communicate with you, and prevent fraudulent activity. Where permitted, we may also use this information to inform you about products, launches, or offers related to CASA OVA.

Source of collection:
Collected directly from you during checkout or account creation.

Disclosure:
Shared with Shopify and payment or logistics providers strictly as necessary to complete your order.

Behavioural Advertising & Analytics

This includes the use of analytics tools such as Google Analytics, which help us understand how visitors use the Site.

You can learn more about online advertising practices at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You may opt out of targeted advertising through:

Use of Personal Information

We use your Personal Information to:

  • Operate and maintain the Site

  • Process payments and fulfill orders

  • Provide customer support

  • Communicate with you regarding your purchases

  • Share updates, new releases, or offers related to CASA OVA (where permitted)

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Protection of vital interests

  • Legitimate interests pursued by us, provided these do not override your fundamental rights

Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time.

Automated Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects on individuals.

Our platform provider Shopify may use limited automated processes for fraud prevention, such as temporary blocking of suspicious IP addresses or payment methods. These measures do not produce legal or significant effects on users.

Your Rights

If you are a resident of the EEA, you have the right to:

  • Access your Personal Information

  • Request correction or updates

  • Request deletion

  • Request data portability

  • Object to certain processing activities

More information:
https://help.shopify.com/en/manual/your-account/privacy/GDPR

Cookies

Cookies are small text files placed on your device when you visit the Site. We use cookies to enable core functionality, analyze performance, and enhance user experience.

Cookies may be session-based or persistent and can remain on your device for periods ranging from 30 minutes to up to two years.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Site.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection practices when such signals are detected.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@casaovabrand.com